Hilton Innovation: How the Go Hilton Portal Streamlines Booking

For Hilton employees, their families, and friends, the Go Hilton program presents a unique opportunity to experience the world of travel at significantly reduced costs. This comprehensive guide will delve into the Go Hilton program, highlighting how it works, who is eligible, and how to maximize its benefits in 2025.

What is the Go Hilton Program?

The Go Hilton program is a travel discount benefit offered to Hilton employees and their authorized friends and family. It allows eligible participants to book hotel stays at significantly reduced rates. It's often regarded as one of the most generous employee discount programs in the hospitality industry.

The program is comprised of two main categories:

• Team Member Travel Program (TMTP): Reserved for Hilton employees, offering fixed, deeply discounted rates at Hilton properties worldwide.
• Friends & Family Travel Program (FFTP): Allows Hilton employees to extend discounted rates to their friends and family members.

Who is Eligible for the Go Hilton Program?

• Hilton Employees: This includes full-time, part-time, and seasonal staff at Hilton-managed properties and corporate offices. Eligibility also extends to employees of franchised hotels who are officially on the Hilton payroll.
• Friends & Family: Hilton employees can add up to 30 individuals to their Friends & Family list. These individuals can then access the Friends & Family rates.
• Hilton Owners' Club Members: Individuals who own 25% or more of a Hilton property also qualify for the Team Member rate.

Go Hilton Rates and Benefits

The Go Hilton program offers substantial discounts and perks for both employees and their friends and family. Here's a breakdown of the key benefits:

• Hilton Team Member Rates: Hilton employees get access to fixed, deeply discounted rates across all Hilton brands. These rates can be significantly lower than standard rates, sometimes as low as $40 per night. These rates include taxes and fees and come with additional perks such as:
• Complimentary breakfast for two (outside the Americas).
• 50% discount on food & beverage purchases globally.
• Waived resort and destination fees.
• Hilton Friends & Family Rates: Hilton's Friends & Family rate allows employees to share their discount with others, generally offering up to 50% off the Standard Flexible Rate at participating hotels. While the discount may sometimes be slightly less, it often hovers around half price.

Booking Through the Go Hilton Portal

To book stays using the Go Hilton program, both employees and their authorized friends and family must use the dedicated Go Hilton booking site. Here’s how the booking process works:

1. Hilton Honors Account: Ensure you have a Hilton Honors account. If not, sign up for one.
2. Access the Go Hilton Portal: Employees can access the Go Hilton portal through the Hilton Lobby. Friends and family will use the same portal (hilton.com/go).
3. Link Your Account: Employees need to link their Hilton Honors account to the Go Hilton system.
4. Search and Select Rates: Enter your destination, dates, and number of rooms. Select the Team Member rate filter if booking for yourself or the Family & Friends rate if booking as a friend or family member.
5. Complete the Booking: Choose the hotel and room type, and complete the booking process.

Important Rules and Restrictions

The Go Hilton program comes with specific rules and restrictions to ensure fair use and prevent abuse. Here are some key points to remember:

• Room and Night Limits:
   
• Employees can book up to 40 nights per year under the Team Member rate and up to 70 nights per year under the Friends & Family rate.
• Friends and family bookings count towards the employee's 70-night annual limit.
• Rooms Per Stay:
   
• Employees can book up to 2 rooms at a time at the Team Member rate and up to 2 more rooms at the Friends & Family rate on the same dates.
• Length of Stay: Each reservation can be for a maximum of 7 consecutive nights. Back-to-back stays at the same hotel to extend beyond 7 nights are not allowed.
• Authorized Users: Authorized family and friends must be present at check-in and for the duration of Friends & Family rate stays booked in their name.
• Go Hilton Extra FFTP: Prioritize Go Hilton Extra FFTP rates whenever available. These rates do not count toward the 70-night annual limit, allowing you to stretch the benefit further.
• Consequences of misuse: Fraudulently adding someone to the Friends & Family list or misusing the rates can lead to cancellation of reservations, closure of Hilton Honors accounts, and forfeiture of points.

Tips for Maximizing Your Go Hilton Benefits

• Plan Ahead: Availability is often limited, especially during peak travel seasons. Book early for the best chance of securing your preferred dates.
• Be Flexible: Use the flexible dates tool to find available rates and adjust your travel plans accordingly.
• Mix and Match Rates: Combine Team Member and Family Friends rates to book multiple rooms or extend your stays.
• Check for Extra Rates: Keep an eye out for Extra Team Member and Friends & Family rates, as these don't count towards your annual allotment.
• Combine with Hilton Honors Status: Your Hilton Honors status benefits still apply when booking under Go Hilton rates, making you eligible for room upgrades, executive lounge access, and complimentary breakfast.

Go Hilton: More Than Just a Discount

The Go Hilton program isn't just about saving money; it's about experiencing the world and enjoying Hilton's hospitality. It fosters loyalty, provides opportunities for memorable travel experiences, and offers significant value to both employees and their loved ones. By understanding the program's rules, restrictions, and benefits, you can maximize your savings and create unforgettable travel memories.

The Future of Go Hilton

As Hilton continues to innovate, expect the Go Hilton program to evolve as well. Keep an eye out for potential digital enhancements, personalized offers, and new ways to maximize your travel experiences. Staying informed about program updates will ensure you continue to make the most of this valuable benefit.